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Refund and Returns Policy

Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items To ensure the safety and hygiene of our customers, several types of goods are exempt from being returned. These include:

• Perishable goods: Such as food and beverages.

• Personal care & hygiene items: Products that are intimate or sanitary, as well as specific health and personal care items.

• Hazardous materials: Flammable liquids or gases.

• Digital/Gift items: Gift cards and downloadable software products.

Refund Process Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Note: Only regular-priced items may be refunded; sale items cannot be refunded.

Late or Missing Refunds If you have not received a refund yet:

1. Check your bank account again.

2. Contact your credit card company, as it may take time before your refund is officially posted.

3. Contact your bank, as there is often processing time before a refund is posted.

4. If you have done all of this and still have not received your refund, please contact us at mexicongroup@gmail.com.

Exchanges We only replace items if they are defective or damaged. If you need to exchange a damaged item for the same product, please email us at mexicongroup@gmail.com and send your item to: 30 N Gould St #53216, Sheridan, WY, 82801.

Shipping Returns To return your product, you should mail it to: 30 N Gould St #53216, Sheridan, WY, 82801.

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable.

• If you receive a refund, the cost of return shipping will be deducted from your refund.

• For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Need Help? Contact us at mexicongroup@gmail.com for any further questions related to refunds and returns.